
Solution: You need to try another browser, or install the newest version of Flash from.You can’t get Adobe Connect to load correctly (‘white loading screen’) On that page, under "Sound Playback" and "Sound Recording", see what the options are in the drop-down box and see if changing the defaults will fix the problem.In the window that pops up, click on the "Audio" tab.Right-click on the little speaker icon that's in the lower-right corner of the screen, near the clock.If it does not, and you can't hear the audio and/or can't be heard when you speak into the microphone, try this (for Windows): Make sure that your microphone and audio headset works with your computer when you are not logged in to Adobe Connect.You can access the Audio Setup Wizard at any time in an open classroom that will be provided by your instructor.If after a restart it is still not listed, you might need to install drivers for your microphone. If your microphone is not listed, you need to restart your computer with the microphone connected. Make sure you select the right microphone.

The most important part is Step 2, where you pick a microphone from a list.


Solution: Use a wired internet connection, or try to work as close to the wireless router as you can.Cause: This is a connection speed issue.Solution: Close the Adobe Connect session and your browser.Solution: Quit Adobe Connect and log back in to refresh the connection.If you have any suggestions for other tips, please send them to Elizabeth Scheyder - Connect room appears to freeze

These tips are provided to help solve the most common types of problems encountered in Adobe Connect
